B & R Heating & Cooling

Terms of Service

Terms of Service

Effective Date: January 1, 2025

Welcome to B&R Heating and Air Conditioning! By accessing or using our services, you agree to these Terms of Service (“Terms”). Please read them carefully before proceeding.

1. Acceptance of Terms

By using our website, services, or engaging with us in any manner, you signify your agreement to these Terms. If you do not agree to these Terms, you may not use our services.

2. Services Provided

B&R Heating and Air Conditioning provides heating, air conditioning, and related services, including installation, maintenance, and repair. Our offerings may include consultations, system diagnostics, and emergency support services.

3. Eligibility

Our services are available to both residential and commercial clients. By engaging with us, you represent that you have the authority to enter into this agreement and request services for the property in question.

4. Appointments and Cancellations

Appointments must be scheduled in advance.

  • Cancellations: You must notify us at least 24 hours before the scheduled time to cancel or reschedule. Failure to provide sufficient notice may result in a cancellation fee.
  • Emergency Services: Emergency service requests are subject to availability and may incur additional charges.

5. Payment Terms

  • Payment for services is due as specified in your service agreement or invoice.
  • We accept various payment methods, including credit cards, checks, and online payments.
  • Late payments may incur additional fees or penalties. Please contact us at [email protected] for questions about billing or payment plans.

6. SMS Communications and Opt-Out

By providing your mobile number, you consent to receive SMS messages from us regarding service updates, appointments, and other relevant information.

  • Opt-Out: Reply “STOP” to any SMS message from us to unsubscribe. A confirmation SMS will be sent to acknowledge your request. After this, you will no longer receive SMS messages except for service-related communications.
  • Rejoining: To resume receiving messages, reply “START” or sign up through our website.
  • Assistance: For support, reply with “HELP” or contact us at [email protected].
  • Carriers and Messaging: Carriers are not liable for delayed or undelivered messages. Standard message and data rates may apply; please check with your wireless provider.

7. Privacy and Confidentiality

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.

8. Limitation of Liability

To the maximum extent permitted by law, B&R Heating and Air Conditioning is not responsible for any indirect, incidental, or consequential damages arising from your use of our services. Our liability is limited to the amount paid for the specific services in question.

9. Intellectual Property

All content, logos, and materials on our website and in our communications are the property of B&R Heating and Air Conditioning and may not be used, reproduced, or distributed without our prior written consent.

10. Termination

We reserve the right to terminate or suspend your access to our services at our discretion, without notice, if you violate these Terms or engage in any activity that harms our reputation or operations.

11. Changes to Terms

We may update these Terms from time to time. Any changes will be effective upon posting on our website. Your continued use of our services after such changes constitutes your acceptance of the new Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the state of Rhode Island, where B&R Heating and Air Conditioning operates.

13. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us:

Thank you for choosing B&R Heating and Air Conditioning. We are committed to providing you with exceptional heating and cooling services.